What is the purpose of employee self-service software?

The purpose of employee self-service software primarily centers on empowering employees to take charge of their own personal information and various human resource-related tasks independently. This type of software allows staff members to update their personal details, access benefits information, request time off, and potentially view their pay stubs or performance reviews without needing to go through HR. The convenience of self-service options not only enhances employee engagement and satisfaction by fostering autonomy but also helps HR departments reduce administrative workloads, allowing them to focus on more strategic initiatives.

Though options like streamlining communication with HR or assisting managers in monitoring performance are valuable, they do not capture the essence of the core functionality of self-service software, which is primarily designed for the employees’ use. Running payroll autonomously by HR managers is more a function of payroll software rather than self-service, and while self-service may contribute to communication efficiency, it is not its primary aim.