DECA Human Resources Management Practice Exam

Which of the following is an example of a self-service technology for employees?

1. Performance Appraisal Meetings

2. Employee Kiosks

3. Team Building Workshops

4. Orientation Sessions

The correct answer is: Employee Kiosks

Self-service technology for employees refers to systems or platforms that allow employees to access information or perform tasks independently without direct interaction with HR personnel. Employee kiosks exemplify this concept perfectly because they provide a dedicated interface where employees can manage personal data, access benefits information, clock in and out, submit leave requests, and more, all on their own. On the other hand, performance appraisal meetings and team-building workshops involve direct participation and interaction with HR staff or team members, thus requiring assistance and guidance. Similarly, orientation sessions are typically led by trainers or HR representatives where new hires are guided through company policies and procedures. These options do not facilitate independent access or management of employee information, distinguishing them from the self-service nature of employee kiosks.